Our Store Policies
We are happy to provide you with a free jewelry insurance appraisal on your purchase. Appraisals are performed by our Certified Gemologists trained by the Gemological Institute of America (GIA).
All custom jewelry is guaranteed that you will love it or your money back. Full payment upon receipt of custom work will denote the client’s complete satisfaction.
We recommend bringing us your diamond jewelry for inspection every 6 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
We offer gift certificates in any denomination.
We offer a 90 day layaway plan for any item you desire. We do require an initial 30% deposit of the total purchase not including tax. The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will receive an in store credit for monies received.
Refunds are accepted within 30 days of purchase. All refunds must be "in new condition" and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Estate and Clearance items. Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing.
Returns & Exchanges
Most returns & exchanges are accepted within 30 days of purchase. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.